Privacy Policy

At Heycurves, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect:

  • Personal Information: Name, email address, shipping and billing address, payment details, phone number (if provided).

  • Account Information: Login details, saved preferences, and order history.

  • Usage Data: IP address, browser type, device type, location (approximate), and how you interact with our website.

  • Cookies & Tracking Data: To improve your shopping experience, analyze site performance, and provide personalized recommendations.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send you order updates, promotional offers, and newsletters (you can unsubscribe anytime).

  • Prevent fraud, maintain security, and comply with legal obligations.

3. Sharing Your Information

We respect your privacy and never sell your information. However, we may share your data with:

  • Service Providers: Shipping companies, payment processors, and IT service providers who help us run our business.

  • Legal Requirements: If required by law, court order, or to protect our rights and safety.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

4. Cookies & Tracking

Heycurves uses cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart.

  • Provide personalized shopping experiences.

  • Track analytics to improve website performance.

You can control or disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Security

We use industry-standard security measures (SSL encryption, secure payment gateways, restricted access) to protect your personal information. However, no method of online transmission is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Opt out of marketing communications.

  • Withdraw consent where processing is based on consent.

  • File a complaint with a data protection authority.

To exercise your rights, please contact us at support@heycurves.co.

7. Children’s Privacy

Heycurves does not knowingly collect information from children under 13. If we become aware that we have collected such data, we will delete it immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”